What each facility publishes

Insurance and payment, as published: 13 facilities.

Each line is what the hospital or clinic says on its own website, with the link and the date we read it. If a facility is not listed, it published nothing about insurance that we could find: ask it directly.

FacilityWhat it publishesSource
Bangkok Hospital PattayaNa Kluea, Sukhumvit RoadCashless outpatient service is limited to insurers contracted with the hospital; otherwise advance payment may be required. The operator asks for a passport and signed copy, insurance certificate or card, policy copy and insurer-required identification; International Health Insurance contact +66 38 259 986 ext. 5275 or 5280.Facility pageread
Bangkok Hospital PattayaNa Kluea, Sukhumvit RoadFor a visit involving VA FMP, TRICARE, or CHAMPVA, the operator asks a visitor to prepare government ID or passport, the applicable benefit or insurance card, authorization documents if required, recent records or test results, and a referral if applicable; additional documents may be requested. Contact both the program and the hospital's International Service before the visit.Facility pageread
Bangkok Hospital PattayaNa Kluea, Sukhumvit RoadThe operator lists medical certificates, medical history from the past five years, medical affidavits, insurance claim forms, receipt copies, and specified post-mortem documents. Requests may use BPH Connect, the operator's request or email route, or in-person or representative collection at Medical Records, E Building first floor, 08:00–16:00. Processing is published as 3–7 days and fees vary.Facility pageread
Jomtien HospitalNong Prue, JomtienThe hospital says compulsory motor insurance (CMI) from any vehicle type can be used at its emergency department without paying in advance.Facility pageread
Jomtien HospitalNong Prue, JomtienAccident and health insurance patients served 24 hours under their policy; insurers shown include Allianz, Krungthai-AXA, AXA, AIA, Pacific Cross, Prudential, Generali, Cigna and othersFacility pageread
Pattaya Memorial HospitalCentral Pattaya RoadThe operator says Thai and international private-insurance service depends on insurer partnership, contractual eligibility and policy coverage. It asks outpatients to verify benefits before treatment and says uncovered expenses remain the patient's responsibility; insurance contact +66 38 488 777.Facility pageread
Smile Dental CenterSouth Pattaya RoadAccepts Thai Social Security (SSO)Facility pageread
Digital Dental Center PattayaPattaya Second RoadNo direct billing: patient pays the clinic and claims back; clinic prepares a same-day claim pack (itemised English invoice with codes, dentist's certificate, X-rays, treatment plan)Facility pageread
Dental Veneer StudioNakluaProvides invoices for insurance reimbursement on request for international patients; accepts all major international credit cards and staged paymentsFacility pageread
The H Smile Dental ClinicThird Road (north of Central Road)Thai Social Security dental benefit accepted, with no advance paymentFacility pageread
German DentalThappraya RoadNo direct billing of health insurance; cash, bank transfer or credit cardFacility pageread
German DentalThappraya RoadDoes not bill health insurance directly; full payment due by end of treatment. Accepts cash, bank transfer and Visa, MasterCard, JCB, UnionPay.Facility pageread
Deutsche Dental ClinicThepprasit RoadNo direct billing with insurers; patients pay the clinic directly in Thai baht or euro (clinic issues an invoice for reimbursement in Germany)Facility pageread
Takecare Medical Clinic Pattaya (Doctor Pattaya Takecare)South Pattaya RoadPayment by cash or card at the end of the visit; itemised receipt and English medical report provided for travel-insurance claims (no direct billing stated)Facility pageread
Dr. Olivier Medical ClinicThepprasit Road Soi 12Official receipts and medical certificates for insurance reimbursement available (no direct billing stated)Facility pageread
Pattaya 2 Internal Medicine Clinic (Dr. Kun)Thepprasit Road Soi 12Contracted clinic for Ayudhya Allianz group health insuranceFacility pageread
iLike Dental ClinicNong Pla Lai (Bypass 36)Works with various insurance providersFacility pageread

01 / Direct billing

Direct billing depends on your insurer, not only on the hospital.

Direct (cashless) billing means the hospital sends the bill to your insurer. It works only when the hospital has an agreement with that insurer and your policy covers the treatment. Otherwise you pay first and claim the money back.

02 / Deposits

Expect to be asked for a deposit or a guarantee.

Before an admission or a larger procedure, a private hospital may ask for a deposit or for a guarantee of payment from your insurer. Ask the hospital's international or insurance desk how much and how long the guarantee takes.

03 / Claim documents

Collect these before you leave.

  • Itemised receipt
  • Medical report or certificate with the diagnosis
  • Copies of test results
  • Your passport details as the hospital recorded them
  • The insurance claim form, filled in by the doctor if your insurer needs it

04 / Road accidents

Road accidents: compulsory motor insurance.

Thailand's compulsory motor insurance (CMI, often called Por Ror Bor) can pay for initial treatment after a road accident. At least one hospital in this guide states it accepts CMI at its emergency department without advance payment; ask the hospital you go to.