Bangkok Hospital Pattaya
Choose a request and collection route
| Step | Published arrangement | Source |
|---|---|---|
| Submit | BPH Connect; a request at Medical Records, Building E, first floor, 08:00–16:00; or the hospital’s emailed request form. | Checked · Hospital document services |
| Identify the requester | For the patient, a copy of valid identification. For a representative, authorisation plus identification for the patient and collector. | Checked · Hospital document services |
| Receive | Email, in-person collection or post. English source: 3–7 days; Chinese source: 3–7 working days. Confirm the collection date and document/delivery fee. | Checked · Hospital document services |
Specify the records
Name the dates and documents you need
The hospital’s consent form includes the patient’s hospital number, the purpose of the request and the treatment date range. Use the hospital’s current form and submission channel.
- Ask the receiving specialist whether they need the consultation report, laboratory results, imaging report, image files or a discharge summary.
- Give the treatment dates and department so the records team can identify the visit.
- Confirm the required language, file format and delivery destination.
- Ask for the collection date and full document charge before relying on a travel deadline.
Checked · Hospital document-release form
Clinic paperwork
Ask for an itemised receipt and report at the visit
Takecare’s published claims service describes itemised receipts and English medical reports, and says it can provide supplementary reports for follow-up questions. Ask the clinic to confirm the documents needed by your insurer or next provider.
Checked · Takecare documentation service